What is ISO20000? How does it relate to ITIL? What is the difference?
ISO 20000 is an internationally known IT service management, published by ISO (International Organization for Standardization) and ICE (International Electoral Commission). The organization utilizes its services for its customers to operate the business with integrity and security. It helps organizations how they provide managed service, measure service criteria, and increase their performance to meet the customer's requirement. Some of the common benefits of ISO20000. GIVE competitive differentiation by showing reliable high-quality service. Give opportunity to key_ market, as many organization mandates for their IT service with ISO/IEC 20000.3_ provide guaranteed work to the client for their requirement must be delivered on time. Attain a measurable level of efficient and continual improvement that measures and reviews their management services process.5_ helps to provide ITIL practice to compute the resources and processes. ISO 20000 had a great number of agreements by a membe